2. Lead Teams

Monitor and evaluate team members against performance standards (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 252034 NQF Level 05 Credits  8 Purpose: This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them. Unit standard range:

  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • This Unit Standard relates to once-off projects and events that have to be planned and implemented in a unit.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation
Outcomes:
  1. Formulate performance standards for team members in a unit.
  2. Establish systems for monitoring performance.
  3. Prepare for a performance review of a team member.
  4. Conduct performance review interview.

Create and manage an environment that promotes innovation (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 252020 NQF Level 05 Credits  6 Purpose: This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them. Unit standard range:

  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.
  • Innovation is the bringing into being of something that did not exist before, i.e. a product, process or idea. Innovation happens when two or more ideas merge, that have never been merged before.
  • Techniques for encouraging creativity include brainstorming, mind mapping, lateral thinking and problem solving techniques.
  • Steps for solving problems include defining and analysing the problem, generating solutions, analysing solutions, selecting the best solution and developing an action plan.
  • Stakeholders include team members, managers, customers, suppliers and interest groups.
Outcomes:
  1. Analyse own unit in terms of opportunities for innovation.
  2. Demonstrate understanding of the techniques for promoting creativity.
  3. Develop a plan for creating an environment conducive to innovation.
  4. Lead a team through a creative thinking process.

Build teams to achieve goals and objectives (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 252037 NQF Level 05 Credits  6 Purpose: This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them. Unit standard range:

  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.
Outcomes:
    1. Demonstrate knowledge of and insight into the theory of teams and the importance of teams in workplace activities.
    2. Apply the theory of teams to team dynamics.
 
  1. Explain the process of building teams.
  2. Analyse the role of team leader in promoting team effectiveness.
  3. Evaluate the effectiveness of a team and propose ways to improve team effectiveness.

Analyse leadership and related theories in a work context (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 120300 NQF Level 05 Credits  8 Purpose: This Unit Standard will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to gain insight into the role of leadership within a work context, and thus providing them with the skills and knowledge to add value to one's job. This Unit Standard will also provide value to public officials who are involved in integrated development planning or public sector management and administration specialists. Unit standard range:

  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.
Outcomes:
  1. Explain the concept of leadership.
  2. Differentiate between leadership and management.
  3. Analyse leadership theories.
  4. Apply the different roles and qualities of leadership in a work context.

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