Manage service providers in a selected organisation (Online) (Free Preview)

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US No.  109999
NQF  Level 04
Credits  5

This Unit Standard is intended for all persons working in Administration in commercial and non-commercial organisations. It is also intended for other people who have the task of managing service providers to an organisation.

Unit standard range:

  • Elements of a contract include, parties involved, dates, objectives, expiry dates, responsibilities of parties, outputs of parties.
  • Service providers provide services including market research and marketing companies, infrastructure, policy, training and technical assistance and technology and product development.


  1. Describe the elements of service provider management.
  2. Develop contracts for service providers.
  3. Evaluate the deliverables of service providers.
  4. Manage service providers who do not deliver on contracts.

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