Use communication techniques effectively (Free Preview)

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US No. 12433
NQF Level 05
Credits  8

Purpose:
The skills, values and knowledge reflected in this unit standard are required by people in the field of manufacturing and engineering.
The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications.
Qualifying learners can demonstrate an understanding of a range of oral and written communication techniques. They are able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.

Unit standard range:
For the purposes of this unit standard, the learner is required to use a range of advanced written and oral communication techniques required when working in a supervisory and/or senior technical capacity in an organisation

Outcomes:

  1. Discuss and explain a range of written and oral communication techniques used in the workplace
  2. Lead discussions and chair meetings
  3. Generate a variety of workplace reports using various data gathering techniques
  4. Deliver presentations

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