4. Act responsibly when handling freight

Obtain and communicate road transport operational information  (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 113843 NQF Level 03 Credits  10 Purpose: Learners acquiring this standard will be learning towards obtaining a national qualification or are working within a transport operations environment, where acquisition of competence against this standard will add value to learner`s job, or chances of finding employment. Unit standard range: Whenever incidents occur in all environments under all conditions of operational pressure Well defined, familiar situations within given frameworks of action Work is conducted within given frameworks National, regional and local language preference considered Interaction from chairperson to member Communication on any related field/topic/issue Communicating with sensitivity and awareness of cultural factors Varying conditions of work and organisational pressure Use computer in basic skills of read and report Language preferred in business Statistics and graphs Knowledge of processes and procedures of access, basic skills to execution Computer generated spreadsheets, statistics and graphs Work on any given desk top computer Ability to use most basic software packages, internet and e-mail Low standards to high standards knowledge Accessing various modes of data Time and task Different levels of operation Handling information from various sources Working under varying operational conditions Working with management and subordinates Ability to present findings and recommendations to all levels of organisation Use of various media to present findings and recommendations Present information to a wide audience of diverse backgrounds Outcomes:

  1. Conduct team discussion meetings.
  2. Read and report on transport operational information.
  3. Apply basic end user computing.
  4. Gather and understand operations information.
  5. Interpret basic operations information (variance).
  6. Make findings and recommendations.

Controlling and locating stock (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 8025 NQF Level 04 Credits  8 Purpose: A learner accredited with this standard will be able to control the storage and locating of stock to minimise loss, damage and claims, and based on a quality service to the customer. Unit standard range: The applied competencies expressed in this standard cover a range of largely familiar procedures and techniques requiring a range of responses based on limited discretion, judgement and interpretation of available information by the learner. The learner is largely responsible for maintaining quality of stock location and control processes within a range of freight handling contexts. Outcomes:

  1. Record the appropriate information of stock.
  2. Stock is located and picked with due regard to storage plans, despatch orders and shipping instructions.
  3. Replenish of/or add to stock.
  4. Determine the appropriate method of storage.
  5. Apply stock control measures.

Describe basic freight logistic principles (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 242875 NQF Level 03 Credits  6 Purpose: The person credited with this unit standard will be able to apply an understanding of basic logistics principles within any freight handling operating environment. They will also be able to describe the functions and relationships of different departments and describe their impact on the business as well as the distribution channel. Unit standard range: Customer value formulae includes but is not limited to: quality, customer service, cycle time and cost. Outcomes:

  1. Identify and explain the functions of different internal departments.
  2. Describe the principles of supply and demand.
  3. Demonstrate an understanding of the impact of logistics business impact.
  4. Demonstrate an understanding of the distribution channel.

Operating computer systems (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 7996 NQF Level 03 Credits  8 Purpose: A learner accredited with this standard will be able to demonstrate the ability to apply an understanding of basic computer operations to a range of computer packages for the successful completion and presentation of work-place documentation. Unit standard range: Computer systems envisaged by this standard include hardware and software designed to be used in the workplace, encompassing the appropriate operating system (e.g. MS Windows 98), computer package (e.g. MS Office, Lotus Smart Suite) and electronic communication tools (e.g. MS Mail), where the learner is able to competently implement appropriate responses to largely familiar problems based on limited discretion and judgement but where he/she has significant responsibility for the quantity and quality of output. Outcomes:

  1. Successfully identify, initiate and perform the appropriate steps in order to access information.
  2. Identify and select the appropriate computer system process.
  3. Access data and integrate the data across compatible computer programs.
  4. Take appropriate action to ensure the security and integrity of data.

Taking basic care of freight handling machinery (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 8021 NQF Level 03 Credits  2 Purpose: A learner accredited with this standard will be able to utilise the competencies acquired in selecting, utilising and caring for freight handling machinery and equipment, to positively add to operational efficiencies. Unit standard range: Identify the suitability of handling machinery and equipment. Outcomes:

  1. Identify the suitability of handling machinery and equipment.
  2. Implement safe freight handling practices.
  3. Use alternative communication systems.
  4. Conduct of routine maintenance required.
  5. Ensure that the equipment undergoes scheduled and ad-hoc maintenance.

Receiving and dispatching freight, and handling freight returns (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 8024 NQF Level 03 Credits  5 Purpose: A learner will now be capable of demonstrating an integrated practical and theoretical knowledge of receipt, dispatch and returns of freight procedures, based on quality service to the customer and product care. The learner will be able to accept additional responsibility through knowledge of the whole process. Unit standard range: The applied competence expressed in this standard cover standard procedures requiring responses to familiar challenges, based on discretion and judgement. The learner has significant responsibility for quality and quantity of output and taking innovative and corrective action in the event of unfamiliar challenges throughout a range of operational environment within the freight handling industry as defined. Outcomes:

  1. Identify non-conforming freight on arrival and departure.
  2. Assess the quality of packaging and securing of freight.
  3. Determine the correct type and quantity of packages/units are received, dispatched or moved.
  4. Place and store freight.
  5. Move freight in accordance with pre-determined time constraints.
  6. Implement a stocktaking system.
  7. Ensure client confidentiality.

Packing, handling and securing freight (Preview)

Length: 600 minutesAuthor: ISS OnlineComplexity: Standard

US No. 8036 NQF Level 04 Credits  8 Purpose: A learner accredited with this standard will be able to secure freight in a manner ensuring the elimination of damage to freight during storage and/or transport. Unit standard range: The applied competencies expressed in this standard cover a variety of familiar and unfamiliar processes requiring a range of innovative responses based on informed judgement by the learner. The learner has complete responsibility for the quality and safety of packing, handling and securing of freight in a range of freight handling contexts. Outcomes:

  1. Handle, stockpile and pack freight.
  2. Use the most effective marking/labelling techniques.
  3. Place and secure freight in the most suitable manner for transportation.
  4. Identify freight/bulk and source relevant information.

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