Select and coach first line managers (Free Preview)

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US No. 252035
NQF Level 05
Credits  8

Purpose:
This unit standard is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

Unit standard range:

  • The learner is required to apply the learning in respect of this/her own area of responsibility.
  • Unit refers to the division, department or business unit in which the learner is responsible for managing and leading staff.
  • Entity includes, but is not limited to, a company, business unit, public institution, small business, Non-Profit Organisation or Non-Governmental Organisation.

Outcomes:

  1. Select first line manager for a specific position.
  2. Plan the coaching process of a first line manager.
  3. Coach selected first line manager.
  4. Monitor and measure the results of coaching sessions.

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