Module Title: Customer serviceModule ID: 522303000-KM-03NQF Level: 03Credits 05 Purpose: The main focus of the learning in this knowledge module is to build an understanding of providing excellent customer service to existing and prospective customers. The learning will enable learners to demonstrate an understanding of the following Key Topics: KM-03-KT01 Creating a positive image in […]
ASA: Customer service (KM-03)
