Purpose

This qualification will prepare a learner to operate as an office supervisor in an office environment. Office supervisors Plan, organize, lead and control supervisory functions in an office environment.

Occupational Tasks

• Provide planning support on recruitment, selection and disciplinary processes of an organization.
• Organize and Coordinate work activities with other work units or departments
• Coach and mentor administrators in an office environment
• Handle internal communications within an office environment
• Handle conflicts and solve problems within an office environment
• Ensure compliance to regulations and company procedures
• Perform financial controls and reporting in an office environment

Outcomes

1. Plan, prepare and provide necessary support during recruitment, selection and disciplinary purposes.
2. Organise and coordinate work activities in an office environment.
3. Coach and mentor others in an office environment.
4. Communicate effectively and manage internal stakeholders in an office environment.
5. Resolve conflicts in an office environment.
6. Identify compliance issues and ensure necessary office compliance.
7. Perform basic financial controls and reporting in an office environment.