Module Title: Returns Management Module ID: 33905-000-01-00-KM-08NQF Level: 05Credits 07 Purpose: The main focus of the learning in this knowledge module is to develop an understanding of returns activities. The learning will enable learners to demonstrate an understanding of the following Key Topics: KM-08-KT01: Introduction to returns management (50%) KM-08-KT02: Returns management planning and control (50%)

