General Management SAQA ID 57712 LP 74630 NQF 4 Credits 150


General Management SAQA ID 57712 LP 74630 NQF 4 Credits 150

by ISS Online 14 Unit Standards in

The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.


The FETC: Generic Management is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.


The focus of this qualification has been designed to enable learners to be competent in a range of knowledge skills, attitudes and values including:

  • Gathering and analysing information.
  • Analysing events that impact on a business and its competitive environment.
  • Complying with organisational standards.
  • Motivating an individual or team.
  • Negotiating in a work situation.
  • Understanding the role of business strategy as it applies to junior management.
  • Managing the budget within a specific area of responsibility.
  • Applying management principles and practices within a specific area of responsibility.
  • Managing work unit performance to achieve goals.
  • Behaving ethically and promoting ethical behaviour in a work situation.
  • Demonstrating understanding of the consequences in a work unit of HIV/AIDS.


  1. Develop plans to achieve defined objectives.
  2. Organise resources in accordance with developed plan.
  3. Lead a team to work co-operatively to achieve objectives.
  4. Monitor performance to ensure compliance to a developed plan.
  5. Make decisions based on a code of ethics.


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