Purpose

The purpose of this part-qualification is to prepare a learner to operate as a Quality Inspector. A Quality Inspector performs measurements using precision and other instruments/resources and compares product/services against set standards to assess any variation to ensure compliance with specifications. He/she collects information and maintains records of inspections, prepares lists of defects/deviations and interacts with other departments to ensure compliance.

The knowledge and skills allow learners to verify conformances and to identify non-conforming products and services, ensuring production and processes meet and maintain quality standards, customer, safety and legal requirements and all other quality-related requirements to meet both national and international standards. Thus responding to domestic and export markets to ensure the development of new products and services are ongoing to meet the changing customer needs.

The part-qualification is intended to cover small, medium and large enterprises where adjustments to processes and services are and could be recommended by the Quality Controller. The knowledge of appropriate action allows the Quality Inspector to contribute to correct the process/product constructively.

This part-qualification will enable qualified learners to participate effectively in the quality control activities within various sectors. It forms a first stepping stone in the career path of quality management. Qualified Quality Inspectors can be employed as Quality Controllers and progress to become Quality Assurers, Technical Quality Specialists and Quality Managers and find occupations in Quality Systems and Processes in various sectors, such as services, hospitality, health, manufacturing, construction, information technology, etc..

Outcomes

1. Interpret product/service specifications, customer requirements and statutory requirements and apply at all times during the process to meet customer and legal requirements, upstream and downstream implications, cost implications of non-compliance and customer expectations.
2. Inspect, verify or measure input, output and processes/services for conformance against specifications, applying all set standards of quality assurance systems during the inspection, ensuring compliance.
3. Record, collate and summarise information related to quality conformance.
4. Recommend corrective action in terms of process/service deviation or non-conformance to prevent re-occurrence.