Module Title: Demand execution management operationsModule ID: 333905-000-01-00 KM-02NQF Level: 05Credits 10 Purpose: The main focus of the learning in this knowledge module is to develop an understanding of demand execution management activities. Key Topics: KM-02-KT01: Customer/end user relationship management (25%) KM-02-KT02: Customer service management (25%) KM-02-KT03: Customer order management (25%) KM-02-KT04: Managing service delivery […]

