Manage service providers in a selected organisation (Free Preview)

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US No.  109999
NQF  Level 04
Credits  5

Purpose:
This Unit Standard is intended for all persons working in Administration in commercial and non-commercial organisations. It is also intended for other people who have the task of managing service providers to an organisation.

Unit standard range:

  • Elements of a contract include, parties involved, dates, objectives, expiry dates, responsibilities of parties, outputs of parties.
  • Service providers provide services including market research and marketing companies, infrastructure, policy, training and technical assistance and technology and product development.

Outcomes:

  1. Describe the elements of service provider management.
  2. Develop contracts for service providers.
  3. Evaluate the deliverables of service providers.
  4. Manage service providers who do not deliver on contracts.

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